Privacy Policy

We at Mediterra Journey are mindful to steward your personal information with care.

Information we collect

When you enquire about a journey or make a booking, we may collect personal information that is necessary to assist you. This may include your name, email address, telephone number, nationality, travel preferences, passport or identification details where required for travel arrangements.

How we use your information

We use your personal information only where necessary to communicate with you, prepare and manage your journey, make travel arrangements and reservations, provide customer support, meet legal or administrative requirements, and operate our services.

Sharing your information

Where necessary to arrange your journey, we may share relevant information with trusted service providers and local partners, such as accommodation providers, guides, transport providers, airlines or other travel suppliers. We may also disclose information where required by law.

We do not sell your personal information.

We only share information that is necessary for the relevant service or arrangement.

Payments

Payment information may be processed through banks or third-party payment providers. Mediterra Journey does not intentionally store your complete bank card details on this website.

Cookies and website information

Our website may use cookies and similar technologies that are necessary for the website to function or that help us understand how the website is used. Where applicable, you can manage cookies through your browser settings.

Keeping your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information must be retained for legal, accounting, administrative or legitimate business purposes.

Protecting your information

We take reasonable measures to protect the personal information entrusted to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your rights

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any information we are required or permitted to retain by law.

Contact us

If you have a question about this Privacy Policy or how we handle your personal information, please contact Mediterra Journey through the contact details provided on this website.